What are your rates?
Break fix / computer work is $150/hr in the shop or on site. Most jobs are 1 hour.
Advanced network and servers work billed at $165/hr.
Contract work is billed at a lower negotiated rate. Let’s talk.
What type of warranty is provided?
1 year on parts and labor. We will fix or replace it if it breaks on its own.
Are you licensed and insured?
We are insured and your equipment is insured while in our shop. Channel has a B.S. in Computer Science and we are pursuing various certifications to document our experience and skill.
What are your terms and conditions?
30 days same as cash on purchases.
We accept credit cards, cash, and checks. We prefer cash and checks because our CC machine charges an extra fee to the customer.
Returns are allowed within 30 days with a receipt. For computers we build, returns will incur a 20% restocking fee.